Privacy Policy

At Dora Promotion Inc. ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide to Us:

Name, email address, phone number, and company name
Mailing and billing addresses
Payment information (processed securely through third-party payment processors)
Design files, artwork, and project specifications
Any other information you voluntarily submit through forms, emails, or phone communications

Automatically Collected Information:

IP address and browser type
Device information and operating system
Pages visited, time spent on our site, and referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders for promotional products
To respond to your inquiries and provide customer support
To communicate with you about your orders, projects, or accounts
To send you updates, promotional offers, and newsletters (you may opt out at any time)
To improve our website, products, and services
To comply with legal obligations and protect our rights

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With Service Providers: We may share information with trusted third-party providers who assist us in operating our website, processing payments, delivering products, or conducting business operations. These providers are contractually obligated to protect your information and use it only for the services they provide.
For Legal Reasons: We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Dora Promotion Inc., our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.

Types of cookies we may use:

Essential Cookies: Required for basic website functions
Analytics Cookies: Help us understand how visitors interact with our site
Functionality Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) technology and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to certain exceptions)
Opt-Out: Unsubscribe from marketing communications at any time using the link provided in our emails or by contacting us directly

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.